At PaySphere Solutions, we are dedicated to providing our clients with exceptional consulting services. If you have any questions or would like to discuss how we can assist your business, please don’t hesitate to reach out.
Our team of experts is here to help you navigate the complexities of the consulting industry. Whether you’re looking to enhance your current processes or explore new opportunities, we’re committed to delivering tailored solutions that meet your unique needs.
To get started, simply provide us with your contact information, and one of our representatives will be in touch to understand your requirements and provide a customized proposal.
Private Policy
Your privacy is important to us. In our Privacy Policy (“Policy”) we want to tell you how we process the information that we collect, use, disclose, transfer and save as part of us providing our websites and services. We always strive to protect your personal information in the best way possible and aim to always comply with applicable laws and regulations for data protection. Please contact us if you have any questions support@paysphere.com
This Policy describes the processing of which PaySphere Consulting Inc. (“we” “our” “us”) is the personal data controller. Our websites and services may contain links to third party websites and services. If you visit such websites or use such services please note that information collected by third parties is governed by their privacy policies. We encourage you to review the privacy practices of those third parties.
YOUR CONSENT
By registering to our services and/or through the use of our sites and services, you agree to the processing of your personal data in accordance with this Privacy Policy, including any transfer of personal data to countries outside Canada/USA and to receive advertising from PaySphere Consulting Inc. You may at any time revoke your consent to receive advertising from us.
COLLECT AND USE OF PRIVATE INFORMATION
We collect and process personal information in connection with your registration for our services and through your contacts with us, and through your participation in competitions, surveys and the like, and otherwise through your use of our services and websites. Examples of personal data that we might process are name, address, email, phone number and IP address.
We may also process personal data collected from selected third parties such as publicly available sources and social networks, or similar that you have chosen to connect to your PaySphere Consulting Inc. account.
YOUR PERSONAL INFORMATION IS USED TO
- Develop, create, deliver, operate, and improve our services, content and advertising, as well as for loss prevention and anti-fraud purposes,
- Send important notices, such as communications about changes to our services, new functionalities, and/or unplanned downtime,
- Send newsletters (you may opt out from our mailing-list for newsletters any time you wish).
EMAIL MESSAGES
When we communicate with you by email, some email messages may contain links to our websites and services. We track this click-through data to help us measure the effectiveness of our customer communications and to determine interest in particular topics. If you don’t wish to be tracked in this way, you should not click text or graphic links in the email messages.
DISCLOSURE TO THIRD PARTIES
PaySphere Consulting Inc. will never share personal information with third parties for their marketing purposes. It may be that we share information in order to provide and/or improve our services and marketing. Information may be shared with third-party service providers who perform services on our behalf. Examples of such services may be Customer and IT services, and statistical analysis. It may be necessary that we disclose your personal information due to legal dispute, decisions of public authorities within or outside your country of residence and/or legislation. We may also disclose personal information if we reasonably believe it is necessary in order to enforce our terms and conditions and to protect our users and business. In the event of a sale, we may also pass on your personal information to the relevant third party.
PROTECTION OF YOUR PERSONAL DATA
To ensure that we protect your personal information, we have implemented several security measures. Examples of such measures include encrypted transfer of data via SSL and personnel access to databases containing personal information is restricted and requires two-step authentication. However, we can’t always guarantee that there is no loss, misuse or alteration of information, but we are actively working to prevent such occurrences. In the presence of blogs and forums on our websites, your personal data and the content that you choose to publish will be visible to others and can be read, used and collected by them. You are responsible for your personal information if you choose to use this type of communication.
AUTOMATICALLY COLLECTED DATA, NON-PERSONAL INFORMATION
When you visit our websites and services, we automatically collect data about your visit. These data can’t be linked to a specific individual. We can collect, use and disclose non-personal data for any purpose.
EXAMPLES OF NON-PERSONAL INFORMATION THAT WE COLLECT:
- The page you entered first
- Whether you have visited this website before
- Duration of your visit
- Keywords you entered in the search engine
- Language, Country, City
Non-personal information is collected in order to e.g. improve user experience, develop our services by following customer behavior, optimize marketing efforts and understand our customers better.
COOKIES
Our services and websites use “cookies”. A cookie is a small text file stored on your hard drive. There are two types of cookies: temporary, stored temporarily and disappear when you shut down the browser, and stored, which are stored in your computer for a specified time. We use both types in order to measure, test, improve, customize and provide our services and web pages. We also use so-called third-party cookies to measure web statistics and, when applicable, tailored advertising. You can opt out of cookies by disabling cookies in your browser, or choose not to use our services and sites. If you choose to disable cookies in your browser, we can’t guarantee that our services will work properly. Temporary cookies are for example required for logging in to our services.
CHANGE OF PRIVACY POLICY
PaySphere Consulting Inc. has the right to make changes to this Policy. The updated version applies once published on www.paysphereconsulting.com
Welcome to PaySphere Consulting Inc., a global customer management tool. It’s the only application you need for simple management of your business – from customer request to receipt of payment (“We” “Us” “Our”).
Service features and functions are specified on the website www.paysphereconsulting.com and in the documentation that is available when the Service is used. The Service (“Service”) refers to PaySphere Consulting Inc. software, applications and websites.
It is important that you read and understand our Terms and Conditions (“Terms”) before using the Service. These Terms together with our Privacy Policy(“Policy”) governs your use of the Service and forms the legal agreement between you and PaySphere Consulting Inc.
You agree that these Terms and our Policy will apply if you choose to register for a PaySphere Consulting Inc. account (“Account”) or use the Service.
You understand that it is your responsibility to ensure that all persons who access and use the Service through your Account have read, agreed to and adhered to our Terms and Policy. You are fully responsible for all use of the Service related to your Account, regardless of who actually uses the Service.
DEFINITIONS
SERVICE
Refers to PaySphere Consulting Inc. – software, -applications, -websites, -marketing, training
WE, OUR, US
Refers to PaySphere Consulting Inc.
CUSTOMER
Refers to the company or organization which is responsible for the business relationship with PaySphere Consulting Inc.
USER
Refers to people with user credentials registered in the Service with permission to access the Customer’s Account.
LICENSES
Refers to the number of Users that are possible to create on the Customer’s Account.
USER CREDENTIALS, USER LOGIN
Refers to username and password used to log in to Customer’s Account
CONTENT, DATA
Refers to all of the content (such as job information, customers, contacts, photos, notes, documents, application data) that is uploaded, posted, transmitted, stored or otherwise made accessible in the Service by the User.
REQUIREMENTS FOR USE OF THE SERVICE
To use the Service you need to be at least 18 years old and authorized to enter into agreements on behalf of the Customer and agree to be bound by these Terms.
You agree to use the Service only in accordance with the conditions set out in this agreement, any applicable laws, ordinances, regulations or generally accepted practices or guidelines. Each User will be responsible for all activity that results from its use of the Service.
You ensure that all Content stored, uploaded or published on the Service
- comply with applicable laws and regulations regarding content and communication including but not limited to laws and regulations regarding the transfer of personal information.
- does not conflict with good ethics, or otherwise may be perceived as discriminatory, offensive, obscene or indecent.
Subscription is required for use of the Service and you are responsible for the Service being paid under the terms of this agreement.
The User credentials are personal and may not be shared by several people i.e several people can’t log in to the Account using the same username and password.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN DISCRETION AND RISK AND THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS
THE ACCOUNT AND USER CREDENTIALS
By creating an Account, you get access to the Service through a unique User Login. Through your Account you can assign more people access to the Service by purchasing additional licenses.
You are responsible for keeping your username, password, and other information such as e-mail, phone number, contact, billing address, and all other information required in connection with your use of the Service confidential and up to date. If a password might be compromised, revealed or lost, you are required to immediately change the password, the same applies to all Users on your Account.
You are responsible for maintaining the security and confidentiality of your Account and for all activities that occur on or through your Account. Upon the occurrence or suspicion of possible security breaches, you are required to promptly notify SPaySphere Consulting Inc.
SUBSCRIPTION
The subscription is valid from the date you order a Subscription through the Service with the subscription period of your choice (monthly or annually). The current subscription period is specified on the invoice.
The subscription is continuous by nature, and at the end of one subscription period another period of the same duration with the same features will begin unless previously terminated or changed by the Customer.
FEES AND PAYMENT TERMS
- Subscription fee is charged in advance and payment must be made from the date of invoice. The fee is non-refundable.
- When upgrading your Account during the current subscription period (for example from 5 Licenses to 10 Licenses and / or buying an Integration) you will be charged from the first day of the month for such an upgrade.
- If a customer exceeds the allowable limit of 1000 text messages per month, a fee of $0.05/text message exceeding the limit will be charged at the end of the month.
- Any objections to the invoice must be received within 10 days of the invoice date, otherwise the invoice is considered acceptable.
- You agree to the use of e-mail or another electronic method of transmission as the medium for sending invoices and reminders.
- All fees are subject to change by PaySphere Consulting Inc. Price changes may be communicated via the Service and / or via email.
- All Fees are exclusive of all taxes and the Customer indemnifies and holds PaySphere Consulting Inc. harmless against any claims by any tax authority for any underpayment of any sales, use, goods and services, value added or other tax or levy, and any penalties and/or interest.
NON-PAYMENT
If the invoice is not paid after the first reminder you will be charged a reminder fee. If payment is not made within 30 days of the invoice due date, the Customer’s Account will be shut down until the full payment is received. After 60 days of the invoice due date all Content related to the Customer’s account will be deleted.
CHANGE AND AVAILABILITY OF THE SERVICE
PaySphere Consulting Inc. reserves the right at any time and from time to time, with or without notice and liability, add, discontinue or revise any aspect, mode or design of the Service which include but not limited to the scope of Service, time of Service, or to the software/hardware required for access to the Service.
In order to continue using the Service, the latest version of the Service and compatible devices may be required for certain features. You agree that meeting these requirements is your responsibility.
The Service is normally available 24/7. PaySphere Consulting Inc. reserves the right to from time to time restrict the use of the Service due to necessary technical improvement or maintenance work. We will work to ensure that these interruptions are as short and few as possible.
TECHNICAL SUPPORT
Technical and customer support is provided via e-mail on support@paysphereconsulting.com
You agree that the PaySphere Consulting Inc. support team may access your Account from time to time in order to diagnose and fix any problems.
CANCELLATION OF ACCOUNT
Your subscription time period is 12, 18 or 24 months from the beginning of your subscription. Cancellation shall be in writing and there is no refund of the prepaid fee. 30 days notice is required to terminate a subscription payable monthly. For a subscription payable annually, cancellation can only be done when the subscription expires. No refund can be made.
Non-payment of the invoice is not considered as Cancellation.
Send an email to [email protected] before the current subscription period expires, and your Account will be deactivated upon the next subscription period and under the conditions listed above.
PaySphere Consulting Inc. reserves the right to suspend or cancel any Customers Account in its sole discretion.
Your Data will not be deleted from the Service upon cancellation of your Account. This Content can be recovered upon your account being reactivated within 30 days from the day of the cancellation. PaySphere Consulting Inc. is, however, not liable for any loss or damage following, or as a result of, cancellation of your account. Within a year, you can reactivate your account for a fee of $300.
PERSONAL AND COMPANY DETAILS
PaySphere Consulting Inc. will only use your personal and business details to send information and offers from Us with partners. You may at any time notify Us that you do not wish to receive offers. Customer agrees and approves that Skyfall Intelligence Agency (SIA) Inc. store customer details in accordance with our Privacy Policy
LIMITATION OF LIABILITY AND INDEMNITY
You expressly understand and agree that PaySphere Consulting Inc. and its affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if PaySphere Consulting Inc. has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
This limitation of liability does not apply if PaySphere Consulting Inc. acted with gross negligence or damage caused by a willful act.
You agree to indemnify and hold PaySphere Consulting Inc. and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise make available through the Service, your use of the Service, your connection to the Service, your violation of the Terms, or your violation of any rights of another.
You acknowledge that you are responsible for all use of the Service using your Account, and that this Agreement applies to any and all usage of your Account. You agree to comply with this Agreement and to defend, indemnify and hold harmless PaySphere Consulting Inc. from and against any and all claims and demands arising from usage of your Account, whether or not such usage is expressly authorized by you.
Any compensation can never be greater than the amount of fees paid for the Service during the last twelve months.
DISCLAIMERS
PaySphere Consulting Inc. follows best practice guidelines and procedures to prevent loss of Data but can’t make any guarantees that there will be no loss of Data however caused.
PaySphere Consulting Inc. makes no warranty that the service is error-free or uninterrupted and that any errors will be corrected. You agree that from time to time Skyfall Intelligence Agency (SIA) Inc. may remove the Service for indefinite periods of time.
PaySphere Consulting Inc. does not guarantee that the service will meet User’s requirements, work properly with your choice of equipment, systems and settings, without interruption or without error.
PaySphere Consulting Inc. does not control the flow of information to and from PaySphere Consulting Inc. and other parts of the Internet. Such flow of information depends on the outcome of the Internet services provided or controlled by third parties. Sometimes, actions or inaction of any third party impair or interfere with the User’s connection to the Internet (or portions thereof). SPaySphere Consulting Inc. has taken the necessary technical and security measures deemed appropriate to remedy and avoid such events, but we can’t guarantee that interruptions will not occur. PaySphere Consulting Inc. will not be held accountable for the performance or non-performance of Internet services.
INTELLECTUAL PROPERTY
All content and software available on the Service or used to create and operate the Service, with the exception of Data uploaded by the Users, are owned by PaySphere Consulting Inc. and its licensors. PaySphere Consulting Inc. has full ownership and copyright to the Service and software in current and future versions. These rights are protected by Canada and international law. The Customer and Users are granted a limited, revocable, non-exclusive and non-transferable license to use the Service in accordance with these Terms. This also applies to the documentation relating to the Service, both printed and electronic. No portion of the Service may be reproduced in any form or by any means.
AMENDMENT TO THE TERMS AND CONDITIONS
PaySphere Consulting Inc. reserves the right to amend and update these Terms at its sole discretion.
Changes shall be effective immediately upon notice to the Customer by email or posted on the website, www.paysphereconsulting.com. You are advised to check the website regularly to keep updated on any changes to these Terms.
Continued use of the Service after changes or modifications to the Terms and Conditions constitutes the User’s acceptance of such updated Terms.
TRANSFER
Customer’s rights and obligations in connection with the use of the Service and under this Agreement may not be transferred to a third party without PaySphere ConsultingInc.’s written consent.
PaySphere Consulting Inc. reserves the right to fully or partially transfer its rights and obligations under these Terms to a third party. PaySphere Consulting Inc. is also entitled to engage subcontractors for the performance of its obligations under these Terms.
FORCE MAJEURE
Neither Party will be liable for any failure to perform or delay in performance of its obligations (other than a payment obligation) under this Agreement to the extent that such performance is delayed or rendered impossible by labor disputes, fire, flood, general interruptions or disruptions of power supply or telecommunications, governmental acts or orders or restrictions, or act of God, or other understood Force Majeure where failure to perform is beyond the control of the non-performing Party.
GOVERNING LAWS, WAIVER AND SEVERABILITY OF TERMS
These Terms and Conditions and the relationship between the Customer and PaySphere Consulting Inc. shall be construed, governed and enforced in accordance with the laws of Canada.
All Users will submit to the exclusive jurisdiction of the Canada courts for any matter or dispute arising in relation to these Terms and any use of the Service.
The failure of PaySphere Consulting Inc. to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
OTHER
These Terms and Conditions become effective on April 15, 2019 and supersede all previous terms and conditions.
Address: 356 Roger Road, Ottawa, ON, K1H 5C4